Sample of an organization chart of a hotel

Kitchen department is responsible for food preparation including main food, dessert, side food, and beverage. Here shows a medium size hotel organizational structure.

Owners and Executive Managers The executive level of a hotel usually consists of the hotel owner and the general manager. The marketing manager is responsible for implementing promotional campaigns to attract guests, and the financial manager handles hotel accounting, budget, and expenses.

The hotel owner sets the standards and policies of the hotel and delegates the implementation of these standards and policies to the general manager.

5 star hotel organizational chart

This org chart creator how-to guide would help you with more built-in organizational chart themes. Human resources hotel managers must also ensure that the hotel adheres to legal safety policies as well as employment practices that comply with the law.

Staff positions include chefs, cooks, dishwashers, guest room attendants, laundry room attendants, room service waiters, porters, and customer representatives that greet guests, guide them to their rooms, and relay special requests to the front desk.

In small hotels, the same person sometimes occupies these positions, but in most cases, two different people occupy them.

Hotel organizational structure departments and its functions rank and file

Operational and Guest-Facing Staff The operational staff of a hotel includes all the people that work in the different hotel departments such as food and beverage; housekeeping; the front desk; the bar; and the restaurant. They sell rooms, food, beverage or special services such as massage and laundry to potential customers through advertising or direct contacts. Logistics The logistics department is responsible for tracking for daily supplies, purchasing appliances, and keeping security. Human resources hotel managers must also ensure that the hotel adheres to legal safety policies as well as employment practices that comply with the law. Effective job specifications will increase work productivity and efficiency. Front Office The front office room management department handles customer service including front desk service, reservation, laundry, concierge, telephone, and housekeeping service. In bigger hotels, there are typically several assistant managers, each assigned to oversee a specific division or department of the hotel. Although the number of staff may change in a big hotel, typically, the structure remains the same, and the chain-of-command and the roles and responsibilities of each department are essential to maintaining a well-functioning organization. In small hotels, the same person sometimes occupies these positions, but in most cases, two different people occupy them. References 3. Alternatively, you can try more advanced human resource management functions by free download the easy org chart software. Each hotel organizes the workforce in different ways.

Although the number of staff may change in a big hotel, typically, the structure remains the same, and the chain-of-command and the roles and responsibilities of each department are essential to maintaining a well-functioning organization.

Front Office The front office room management department handles customer service including front desk service, reservation, laundry, concierge, telephone, and housekeeping service.

simple hotel organizational chart

Mid-Level or Departmental Managers Mid-level hotel managers are a tier below assistant managers, and usually include positions such as the front desk manager, food and beverage manager, sales manager, housekeeping manager, marketing manager, financial manager, and human resources manager.

Sales The responsibility for the sales department is to sell the hotel facilities and services to individuals and groups. Alternatively, you can try more advanced human resource management functions by free download the easy org chart software.

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Organization Chart for Hotel